Customer Service

Shipping & DeliveryAny Orders you request to be shipped to you All orders will be shipped the same day from our NSW Head Office if placed before 3pm AEST and all orders placed after that will be shipped the next business day.
Privacy & SecurityYour privacy is important to us! We only collect your information for the term of the sale and future orders!! We will never give out your information under any circumstances.
Returns & ReplacementsBuy with confidence!!! All our products carry warranty within Australia and should you receive a defective item upon delivery! We will replace and ship out to you the same day.
OrderingOrdering from ourNSW based site is very simple, have a browse around add your items to the cart and its as easy as that. You can check out as a guest but we do recommend all customers to sign up as a member to enjoy the full benefits of giveaways and free gifts send with orders from time to time.
Payment, Pricing & PromotionsFor our customers convenience and peace of mind we only accept Paypal as a payment method. Our site is secured with the latest SSL security sertificates  and monitored 24 hours a day.From time to time we have promotional sales andfree gift options! Please note there is a specified time limit for promotional offers, Once the the time of the promotion has lapsed pricing will go back to the original advertised price.
Viewing OrdersOnce you place an order with us we usually send you a tracking number via email! Once you have tracking information you can view your order status on our website.
Updating Account InformationYou can update your account information at anytime and dont worry!! You will not lose any bonus points or loyalty promotions.